“You all worked very hard to make the loan happen and you do dnot give up, and did everything possible to make it a very good experience."
- Sandra Anthony, Homeowner.
“After receiving poor service from two other companies that were unable to close my loan, I reached out to find out who the best in the business was. My search brought me to Deanna Valeo and her team and she certainly lived up to the reputation! I could tell from the very beginning that she knew exactly what she was doing. Down to every detail, she never missed a beat. We were even able to close before the original date she gave me. Make sure you have solid references for your broker, I never realized how important that was until now."
- Barton Ledford, Homeowner.
“I really cannot express how pleased I have been with the professionalism, knowledge, and dedication of you and your fellow staff. Thanks for all that you did to help make our dream become a reality."
- Kesha and Chris Lynch, Homeowner
“The Valeo-Croy Team was A++++ in my book. They went over and beyond, and communication was excellent. If I had to do it over again, I wouldn’t change a thing. You all were helpful in every aspect of what I needed and wanted. Thank you from the bottom of my heart. Thank you, thank you, thank you!”
- Andrew Walker, Homeowner
“I look forward to working with you again (hopefully soon). This was the first time I’ve closed on time! Thank you!”
- Rex A. Otey, Homeowner and Real Estate Investor
“Deanna and Todd provide top-notch service and go the extra mile to get the job done right and with great integrity. I greatly appreciate how they kept me informed throughout the process of purchasing my first home. I look forward to working with Deanna and Todd on future mortgage transactions, and feel very fortunate to have found quality people to work with for years to come.”
- Thomas J. Shields of Internal Fitness Systems, Homeowner
“Deanna worked with me to refinance my mortgage on my primary residence. She did not work so much to sell her services, as she did to educate me on my options. In the end, it was the lack of pressure and keen desire to help that impressed me most. Working with her made me feel like I had a friend helping me. Deanna knows the business inside and out, and showed me her expertise by showing me all the options, and why one was better than the other. I highly recommend her to anyone who needs help buying or re-financing a first house or investment property.”
- Will Leger, of Digital Sabre Solutions, Homeowner
“Deanna, you and your team are awesome. You really have a great system and are on the ball. Your follow-up is second to none. Thanks for all your help.”
- Mark Landry, Real Estate Investor
“I buy and sell houses for a living, and I've dealt with a number of highly disappointing mortgage lenders, but dealing with Deanna is a completely different experience. She understands the numbers; she understands the goal and will tell you how to get what you want. She is clear, concise, very smart, moves fast, and gets things done. Her follow-up and follow through is unbelievable. She preps documents and gets paperwork to you that is easy to understand. She does not drop the ball, or drag her feet. She pushes you to get the deal done. This level of professionalism is unheard-of. The usual routine is you are nagging the lender to call you back and help you, and they are slow and unresponsive. She is truly worlds apart from anyone else I've ever dealt with, and I've dealt with a lot of them. It's not surprising that she's wildly successful.”
—Angie Patterson, Homeowner
“I had the pleasure of working with Deanna, on the recommendation of a friend, when I purchased my first home three years ago. I was completely new to the process. Thank God for Deanna! Her expertise is extensive - and she has the patience to hand-hold someone like me. Last year, when interest rates dropped, she made sure I jumped in and refinanced when the time was right. She has never steered me wrong!”
—Cindy L'Esperance of Seven Stones Writing, Homeowner
“Deanna was referred to me for the purchase of my new to be built home in early 2009. I have purchased existing homes in the past but this was my first new construction. Throughout the process Deanna was professional, honest, and followed up at every opportunity. She is extremely knowledgeable and I appreciated her input. I cannot say anything negative at all about my experience with her and highly recommend her services.”
—Beth Anderson, Homeowner
“I hired Deanna in the summer of 2008 to get a mortgage on a new home. I approached her with an urgent need during an out of state relocation. She achieved all of my objectives in a very professional manner, while calming my concerns and enabling me to continue to focus on my new business responsibilities. I recommend Deanna Valeo to anyone looking for a mortgage.”—Rob Coplin, Homeowner
"Deanna Valeo is amazing. She made the impossible possible by getting me the loan I needed to close on my house. I look forward to working with her again in the future. She is the best at what she does.”—Trevor Adams of Trevor Adams TV, Homeowner
“Todd's agency provides expert customer service and value. He represents a team of professionals who deliver on their promises. I would not hesitate to use him again.”—Harry Harden of Sonic Automotive, Homeowner
“An amazing job performed by an amazing team! Some of the best customer service I've ever experienced in any industry. An impossible time frame, and an exceptional job! I don’t know how Todd pulled this together, but he rocked. He gets all my business!”—Daniel Moore, Homeowner
“After all I had been through in my attempt to get a loan, it was a huge relief to work with The Valeo-Croy Team. I was beyond impressed with their personable and prompt service, and was immediately reassured and felt confident things would work out. I truly felt your team cared and wanted the best for me. I also feel that without you, I would not be the proud owner of my first house! Thank you for everything, especially the amazing service from Todd.” —Anna Glodowski, Homeowner
“The Valeo-Croy Team is great. They were with me from beginning to end. Deanna searched and searched for programs that would fit my needs in buying a home. It's almost been a year now since I've bought my first home and I love it!”—Cynthia S. Dotson-McManus, Homeowner
“The Valeo-Croy Team was so wonderful! They were very responsive and helped me through every step of my first home buying experience. I could not have asked for a better team!”—Holly Biddle, Homeowner
“I really believe they had my best interests in mind. Super Service! Everything as promised. I trust them!”—Ed Ferris, Homeowner
"Deanna was excellent to work with on our mortgages. She was timely, answered all our questions, and gave us several options to fit our financing. We always felt like she had our best interest at heart and was a pleasure to work with.”—Alice Hartnett, Homeowner
“Thank you for all your hard work and can-do attitude. We will always be grateful to you.”—Bob & Kathy Fuller, Homeowners
“Thank you to all at The Valeo-Croy Team for the superior handling of my sister’s home mortgage package. Attorney James Ellis was also impressed with your work in creating the best loan possible. I look forward to any opportunity to recommend your team.”—Sandi Higgins, Homeowner
“It seemed like I had a lot of snags on my refinance, but Deanna expertly navigated through all of those issues. The outcome: my interest rate was lowered by more than 1% and $200 less per month. I’m extremely pleased with the results!”
—Denise Cagan of DiCi Services - Residential and Commercial Cleaning, Homeowner
“I've worked with Deanna more than once and I've always been pleased with the experience. Most recently, I refinanced thorough her and she advised me on what to expect and how to be prepared to take the best advantage of the changing interest rates. I will definitely consult Deanna on any future mortgage needs.”—Kamala Hughes, Homeowner
"Yeah!!! We did it. I could not have done this without you, Deanna. Thank you so much for your guidance and support. I will never forget how you stood in my corner through this whole process. Again, thank you!”—Melinda Edwards, Homeowner
"I would like to let you know that it has been such a pleasure working with your team. You both have been diligent and understanding professionals who have made me feel as if you are looking out for our best interest. Although I know this is a business, and in a business money must be made, at no time have I felt as if your team was trying to convince me into something.”—Jachira Carter, Homeowner
“Deanna was wonderful! She was honest and realistic so we knew what to expect. She was patient with us and really took the time to make sure we understood. She also brought it all together faster than we expected!”—Brady Bowles, Homeowner
“I used The Valeo-Croy team for my mortgage and then for a re-fi. I'd be hard-pressed to find anyone I'd rather use. Todd did a brilliant job and he is head and shoulders above the rest. Closing was a breeze and the deal was sweet!”—Dr. Bruce Stewart of Execuread, Homeowner
“Deanna is the perfect person to accomplish any task. She is extremely intelligent, can digest a lot of information quickly and explain it to you in such a way that you do not feel like you're being talked down to. She moves quickly and is decisive. Yet, she is completely personable and takes notice of the small things. Birthday cards, gifts for a new baby, an extra few minutes help reviewing a document to soothe the concerns of a nervous homebuyer. I have worked with Deanna several times and every interaction leaves a smile on my face and the satisfying feeling that my interests are what's driving her actions. She even recommended I go with another mortgage carrier once because that firm presented the best option for me. Despite choosing that other firm in that situation, my loyalty to Deanna is complete. She will always be the first call I make when I need a mortgage, refinancing or just advice on what I should do or consider regarding home lending. I could go on and on, but the bottom line is if you have the opportunity to work with Deanna and her team you will never, ever be disappointed in any way.”—Howie Paul Hartnett, Homeowner
“Twice we have used The Valeo-Croy Team, and we will be back someday in the future because of their professional, no-pressure services.”
—Rick Boyd, Homeowner
“Excellent Service. No worries with closing with Deanna and Todd's help! They seriously took the stress away!”—Gregory & Gail Warner, Homeowners
“If you are in the market for a mortgage, or thinking about it, you owe it to yourself to talk to Deanna and Todd. They are on the ball! They will tell you how things are rather than what you want to hear, and although that may not be what you'd like to hear at the time, it eliminates costly surprises.”
—Turk Akbay of Sit Means Sit Dog Training, Homeowner
“Todd has been a great help in many of our real estate deals. He has provided an excellent mortgage service on our personal properties and our Blue Sky Homes of Carolinas business. Never late, always on track and innovative. His knowledge of real estate and finance has always helped us in making the right decisions to maximize our results.”—Hassan Pour-Rastegar, Homeowner
“Todd provided our mortgage refinancing for both of our properties and worked through some difficult issues with excellent results. He and his firm do a great job and truly look out for their client's best interests.”—Stuart Stout of ,March Forth With Hope Homeowner
“You guys are doing a terrific job. Makes me want to go out and buy a dozen houses just so I can do business with you!”—William M. Green, Homeowner
“I wanted to thank you for all your help with my father’s refinance. You were always very helpful and everything went smooth and fast. Thanks for all your hard work!"—Anamaria Miranda, Daughter of Homeowner
“The Loan Goddess lives! I knew you were good...but now it has been proven!"—Marcia Whigham Duncan of Keller Williams Realty, Homeowner
"You two (Deanna and Todd) are the quintessential professionals!"—Ann & Ron Yountz of Keller Williams Realty, Homeowners
“I greatly value your help, honesty and friendliness. Finding someone you can trust is one thing. Finding someone trustworthy and friendly – wow, that’s gold!”—Jackie Burch, Homeowner
“I just want to kiss you every time I get a mortgage statement!”—Juli Treadway, Homeowner
“Thank you for a very easy closing! It’s a pleasure to work with professionals.”—Steve Young, Real Estate Investor, Advantage Realty & Management
"We appreciate your hard work, especially considering our compressed time frame. Everyone did such a great job and we are so happy to have worked with such great people!"—Elizabeth Ouzts, Homeowner
"Thank you for putting this together so quickly. I like working with people who under-promise and OVER deliver."—Lisa Flynn, Real Estate Investor
"Thanks again for all that you did to get us to closing yesterday. It was a pleasure working with you because you stayed on top of things and always returned emails and phone calls quickly. The personal touch that you give is great. We’ll definitely recommend you to our friends."
—Daniel Wray, Homeowner
"It seemed like getting the mortgage was the easiest thing. Chris better recommend you to other clients. I know I will. Thanks Again!"
—Laura Milam, Homeowner
“I’ve said it before and I’ll say it again...you’re awesome, and that’s why I like doing business with you!”—Julie Ames, Homeowner and Real Estate Investor
"I recommended your superior lending services to a local investor here in Salisbury who has a new home for sale in a USDA qualified area. It was a pleasure working with you on the Division Avenue house. The new buyers are very happy. We'll have to do another one soon."—Cherrathea Hager, Real Estate Investor
"Thank you so much for helping the ‘kids’ get through the mortgage maze. I really appreciate all you did. They are working like beavers to get it fixed up the way they want."—JC Underwood, Real Estate Investor, Metrolina Real Estate Investors Association
“You attended the closing, and the loan was not even a big one. You came to the closing table to support the closing. You made a great impression on everyone. Out of all the years I have been in real estate, I have not seen the level of professionalism and follow-up that you displayed.”
—Donnie Todd, Realtor, The Carl Walker Group, LLC
"You've always taken care of our clients, and Renee and I have definitely noticed. It seems like we've had a few transactions blow up in our faces in the past two years and you're always able to work your magic and set things right when everything has seemingly gone wrong. Everything went perfectly fine with the closing and I owe a lot of that to you. Thanks for all that you did to make sure that deal closed on time. You’re awesome!" —Victor Ahdieh, Realtor, Savvy + Company Real Estate
"I just wanted to tell you how great my experience has been. I had my first closing with Deanna last Thursday. This was a conventional loan but the sale situation was anything but conventional. It was an estate sale on a house that had layers of problems from a sinking foundation to live termites and patch jobs in the hardwood floors hidden under well-executed staging. Without Deanna's lead and guidance this closing would have been a disaster. Instead it ended with eight people at the closing table all exchanging happy, heartfelt hugs when it was all complete. Yeah Deanna!!! Deanna is also working with me on a first time buyer USDA loan and another first time buyer using a VA loan. All my buyers absolutely adore her and she is teaching us all about the many, many things we need to know regarding these types of loans. Words cannot express how grateful I am to have Deanna in our corner.”
—Denise Chavanne, Realtor, Weichert Realtors
“I recently had the pleasure of working with Deanna Valeo. The transaction couldn't have gone more seamlessly and any roadblocks we experienced were handled immediately by Deanna and her team. Their communication throughout the process with not only me, but my client was unprecedented. Deanna fielded an immense number of phone calls and questions from my first time home buyer. She always responded immediately, ensuring my client that everything was being taken care of and he was in good hands. My client had multiple options of mortgage vendors to work with, but I can honestly say that this transaction and closing wouldn't have been as seamless or have happened on time if we were not working with Deanna. My client was extremely pleased with the service that she provided. She is a great asset to our company and I plan to recommend her not only to all my clients, but my coworkers as well."
—Jamie L. Johnson, Realtor, Weichert Realtors
“It's been just over a week since we closed the Palominos and Zachary Kane, and what an amazing job you did! I can't tell you how much I appreciate you always saying what you'll do and then doing what you said. My clients and I couldn't have had a more perfect transaction and both of them were thrilled to not only close on time, but in some cases ahead of schedule. That is really unheard-of these days. Today I shared with my coach how persistent you were over time in gaining my trust and how I really enjoy your follow-up emails and updates about the market. I really could have dominated the call with gushing about you for 10 minutes without taking a breath!” —Natalie Terry, Realtor, Keller Williams - Ballantyne
“I can't say enough about how Deanna and Todd operate. They are by far above and beyond any other mortgage broker/loan officer I've worked with. They are honest and very knowledgeable, and are always thinking many steps ahead. They help set realistic expectations for my clients to make the whole process that much smoother. Truly a unique business partnership!"—Mike DeLong, Realtor, Briley Burris & Associates
"Among her many talents, Deanna takes on hard clients and does her best to help them. She is honest, creative and forthright. You can take what she says to the bank!"—Darrell Hansen, Realtor, Savvy & Company Real Estate
"It has been a slice of heaven working with everyone in your office since day ONE!"—Jeff Childs, Realtor, Childs Realty Services
"The Valeo-Croy Team scores a '10.' My experience was fantastic. I will be sending you many clients!" —Sandra Godley, Realtor, The McDevitt Agency
“I just wanted to let you know how great Deanna was. I gave her name to a past client who's looking to buy an investment property, and she called my client right back and helped her understand the process. I think what impressed me most is that Deanna treats all prospects the same. She doesn't look at the price of the property. To her they all deserve great service.”—Precious B. Halili-Felse, Realtor, Weichert Realtors
“I recently represented a newlywed couple in the purchase of their first home. While under contract my clients and all involved became very, very frustrated by the actions of a VERY incompetent lender. Due to the negligent actions of this lender we almost lost the deal. Panicked after experiencing such an ordeal, I called Deanna on a recommendation from Kathy Rebhan. I had not yet worked with her, but by the first time I talked to Deanna I knew she was all about business and that this experience was going to be different. It seemed strange at first to call someone that actually answered the phone! It seemed strange to email someone that actually responded! Promises kept and deadlines met...Deanna was on top of it! She was the last piece of this puzzle that we needed to make it or break it - and she made it happen."—Charisse B. Workman, Realtor, Weichert Realtors
"We had a smooth and wonderful closing today, thanks to YOU! I want to once again express our deepest gratitude and appreciation to everyone who cooperated to make this happen - so FAST and without complications! I'm known as the ‘one who always gets it done’...however, I have to share that compliment with all of you because without YOUR HELP, I wouldn't be able to get it done! I look forward to a successful and continued business relationship with you! Once again, from the heart - THANK YOU!"—Jurgen Schmidt, Realtor, Kraft Professional Realty
"I want to thank you so much for working so diligently with me on our previous loan as well as this new construction loan."
—Andrea Lima, Realtor, Allen Tate Realtors
“Thanks again for making the Beylin transaction go smoothly. I always appreciate your professionalism and I know Igor did as well.”
—Nina Hollander, Realtor, Re/Max Executive Realty
"Deanna was a top Loan Officer for us at American Home Mortgage and previously for me at Washington Mutual. She always has a successful plan. She is positive. She takes great care of her internal and external customers. She has the ability to develop amazing rapport with others, and quickly. She sets aggressive goals and then blows them away - always. Her marketing plans are on target and effective. Deanna also served on our AHM National Sales Council, giving advice to Executives as we formed policies and made changes. As she consistently achieved President's Club status by exceeding volume and revenue targets, her direction was valuable and appreciated. Deanna is an excellent mortgage sales person and I recommend her fully."
—Kathleen Heck, Executive Vice President, American Home Mortgage
“I have been working with Deanna since 2003. She is very detail and task oriented, and she takes the time to make sure everything happens on time and correctly. Probably one of the best endorsements I can give for Deanna is that she is who I entrusted my family members to on two different occasions. In this time of change in the real estate market, Deanna is a person you need to have on your side of the table.” —Jamie Kosofsky, Attorney, Brady & Kosofsky
“Deanna has referred our moving company to numerous clients of hers, and needless to say, she already has the move sold for us before we even complete the estimate. Her clients value her opinion so much, they will go in any direction she sends them, whether it's her own business or referring to others. We have several relationships with mortgage consultants around the Charlotte metro area and Deanna Valeo is second to no one on this list. We've created a very strong relationship with her over the past 10 years, and I can't say enough about her. She is a terrific woman and a dynamo of a worker. Each client speaks of Deanna in the same light. Every move we do based on Deanna's referrals, there's always about a 15-minute conversation on how Deanna took such good care of them.”—Todd Koepke, T-N-T Moving Systems
“Although some may not realize it now, I know from personal experience that the information you two shared with the class saved them years on their learning curve. The ones that will venture into real estate investing will soon understand and appreciate your expertise and know why you two are playing the game at the top level. Once again thank you for your willingness to share your knowledge. It's greatly appreciated.”
—Turk Akbay, Instructor at CPCC
"I would recommend Deanna without reservation. The most important requirement for a loan consultant is follow through and attention to detail. Deanna excels at both."—Jack Goldstein, CPA, Davies, Goldstein & Associates
"I have sent clients to Deanna and they have loved her for her professionalism and her knowledge of her field. I would highly recommend Deanna to anyone that wants a great lender, or who wants someone to refer their clients to. She is thorough, detailed and really knows what she is doing. Deanna can be counted on to do a great job and do it quickly."—Shay Prosser, Financial and Legal Education Expert, Get It Together
"I've worked with Deanna for several years and have found her to be one of the best in the business. She is extremely knowledgeable, eager to help, and willing to listen. She is easily accessible and our mutual clients have always given her great praise on her services."
—Keith Canton, Agent at Liberty Mutual Group
"I have recommended Todd to a number of my clients and he has served them very well. He is an excellent resource for all items related to the mortgage industry, and more importantly, looks out for the client each step of the way."—Keith Taylor, Financial Strategist, Centerpoint Associates
“Deanna and her team are a pleasure to work with from start to finish. What I appreciated most was her willingness to go the extra mile to help me to understand every ounce of the loan process. Additionally, I have recommended several clients to her and everyone comes away feeling empowered and more informed about the loan process. I would continue to work with Deanna and really appreciate her helping my clients in a seamless manner.”
—Robert Luley, Financial Advisor, Allstate Financial Services
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